Returns
RETURNS FOR DOMESTIC AND INTERNATIONAL ORDERS
We accept returns within 15 days of when you receive your products.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in it's original packaging.
Please email us before returning your product: hilove@shopmclc.com
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
PRODUCTS THAT DO NOT QUALIFY FOR REFUNDS/EXCHANGES
Any damaged, worn, or unboxed footwear.
REFUNDS
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7 business days.
LATE OR MISSING REFUNDS
There is some processing time before a refund is posted to your account. Once we process your refund on our end, it typically takes your bank or original method of payment up to 7 business days to post.
If you have waited 7 business days and still have not received your refund yet, please contact us at hilove@shopmclc.com
EXCHANGES
We only replace items if they are defective or damaged. We are not responsible for the cost of shipping to and from. If you need to exchange it for the same item, send us an email at hilove@shopmclc.com
SALE ITEMS
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
ALL SALE ITEMS ARE FINAL SALE
GIFTS
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift code will be emailed to you. We cannot cover shipping.
If the item was purchased by someone else, they will be the ones receiving the refund. No exceptions.